A NOMADS RITUAL / HELP & POLICIES
Privacy Policy
A considered approach to your personal information, from browsing the journal to placing an order.
A NOMADS RITUAL • OCTOBER 2026
Our approach
A Nomads Ritual, an Eden Quest creation, respects your privacy and handles personal information responsibly. This policy explains how information may be collected, used, stored and shared when you browse our website, contact us or purchase from our online shop.
What information we collect
Depending on how you interact with us, this may include your name, email address, telephone number, billing and delivery addresses, order history, communications, marketing choices and website-use information such as device, browser, approximate location, IP address and pages viewed.
How information is collected
Information may be provided when you place an order, subscribe to updates, contact us, create an account or participate in a promotion. Some technical information is collected automatically through cookies, analytics and website functionality.
How we use information
We use personal information to process and deliver orders; provide customer service; send transactional updates; manage returns and refunds; improve site performance and security; administer our business; and meet relevant legal, taxation and accounting obligations.
We send marketing communications where you have chosen to receive them. You can unsubscribe using the link in marketing messages.
Payments
Online payments for A Nomads Ritual on Eden Quest are processed through Stripe and the WooCommerce checkout. Payment providers handle payment details under their own privacy and security terms. We do not directly store complete payment-card numbers or security codes.
Cookies, analytics and advertising
We may use cookies and similar technologies for essential shopping features and to understand how visitors interact with the site. Third-party analytics or advertising services may also use their own tracking technologies. You can adjust browser cookie settings, though some store functions may then be limited.
Service providers
We share information where reasonably necessary with providers supporting our website hosting, online store, payments, delivery, email communications, analytics, accounting and website security. These providers receive information relevant to the services they perform.
Some providers may store or process data outside Australia, where local privacy laws may differ.
Security and retention
We take reasonable technical and organisational steps to protect personal information from loss, misuse and unauthorised access, but no online system can be guaranteed completely secure.
We retain information for as long as reasonably necessary to fulfil orders, provide support and meet relevant business or legal obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it.
Access and correction
You can contact us to ask about the personal information we hold about you or request a correction. We may need to verify your identity before responding.
Children and external links
Our products and website are not specifically directed to children. We do not knowingly collect children’s personal information without appropriate permission. Third-party websites linked from Eden Quest or A Nomads Ritual operate under their own privacy practices.
Australian privacy requirements
This policy is intended to reflect applicable Australian privacy requirements, including the Privacy Act 1988 (Cth) and Australian Privacy Principles where they apply to our business. We may update it as our services or legal obligations change.
Contact
For a privacy question, request or concern, please contact A Nomads Ritual via Eden Quest, Melbourne, Victoria, Australia.
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